Author: Kyle Roberts

Employers are continually scrutinised and more policies placed on them (and employees) to ensure that employees are protected.  This is (rightfully) good news for employees as it helps to stop unfair treatment in the workplace. However, this can have an adverse effect in that (in certain cases) the employee can abuse this system with very little the employer can do about it. The question to ask, is there anything you can do as an employer to ensure YOU are not being treated unfairly? Many employer's or companies have taken to monitoring online activity, this can be ranging from general social media sweeps ensuring that employees are not portraying a negative image of the company (or employer) to checking the history on your computer to make sure you are not wasting company time on personal pursuits. This can lead to two

Setting up a new business is a big deal. There is a lot of work involved from sourcing the product/service to sell, who to sell it to, how much it will all cost etc. Even when all this is sorted, you need to get the product out there, if people do not know you exist then no one will purchase your product/service. The modern age of technology means, in some way shape or form, people are online whether it’s from a desktop or laptop at home or a tablet or mobile when you’re travelling, people are always capable of seeing advertisement all the time. When starting up a business, it is key to tap into this for people to see what you do and enable your business to flourish. What to do? The online market is huge, with millions of sites so it

If there is one thing a business doesn’t like, it’s a complaint. Complaints can have far-reaching cons equences whether it's losing a valued customer; losing out on potential customers; or even your reputation being torn to shreds overnight. Complaints are a common factor for all businesses, but need to be correctly managed. It’s not just about damage limitation – handled correctly your reputation could even be enhanced.   The nature of social media has changed the way complaints work for businesses. In the past they were largely private - a phone call a letter, or more recently an email. The dialogue would be between the customer and the business only.  Now, social media has made it more public, complaints on Facebook or Twitter are seen by many people and, even worse, can be shared and end up going viral. The enormous increase in social

Wherever you go, shops, supermarkets, or even city centres, recycling is everywhere. Every year, more and more materials are eligible for recycling, which is a great thing. It gives less strain on precious resources by reusing what is already there, it helps us ti improve our carbon footprint and it is generally a lot better for the environment, it may also shock some people to know (as there are a lot of people who are unaware) that electrical items are also recyclable, and considering the materials they are made out of that is a very good thing. The Benefits of Recycling The benefits are many but also very important as well as extremely useful: Environmental - computers contain hazardous waste, plastic being a big one and hazardous materials being another. Materials involved range from mercury and lead to beryllium and chromium, all of

In this current age (the age of technology), emails are a great marketing tool to get your product straight to your customer base. As useful as this is, there is so much of it out there that quite often it can get marked as spam and does not get seen by your audience. Laying out and wording your emails in a correct manner can help you to avoid spam filters. What can I do? The CAN-SPAM Act - get to know it. knowing the act will naturally help to beat spam filters, so, avoiding misleading headers, telling recipients how they can opt out of future emails, monitor what others are doing on your behalf etc. easy and simple to follow but it can really help to a) keep trouble away and b) help deliver your emails to the right place Avoid

It's one thing to rely on computer software to block everything that is coming in. Weather it's windows firewall, Norton or AVG, we all need to be protected from online threats which attack us from all sources. Despite how good our security can be there is one defining factor which can override how useful security software is… US!!! Computers will follow a path that we create (coding) and unless the coding is wrong it will work and do its job the way we have made it, even if it fails it will generally be down to a human error. People, however, can cause major issues to security whether staying logged in on important documents (visibly showing to other employees) or not ensuring security is up to date, quite often that we are the weak link. How to become a stronger link Unfortunately,

We have been selling refurbished desktops to our clients for quite some time now and although we offer windows 7 and 10, the core system still taken is windows XP. This operating system was first introduced in 2001 (16 years old!!) and despite the numerous Operating Systems (OS) that have been released since it, is still the 3rd most popular OS available. Despite its age, business's still see it as incredibly reliable and perfect for the software that they use, as the saying goes, why fix what is broken.   Should I keep it? There are still some pro's to keeping XP, pretty big ones as well which is why so many people are sticking with it: Stability - as XP has been around for so long, Microsoft have been able to iron out any issues and bugs that have cropped up. This

What is Ransomware? Nearly everyone has heard over the last week how a newer form of cyber-attack has hit Europe, and worryingly for those of us in the U.K, it has targeted the NHS, but what exactly is ransomware? It is a form of virus that attacks and encrypts files making them inaccessible and only being able to access them, as the title of this blog shows, by paying a ransom to the attacker to regain access. The current attacks have been by a virus called WannaCry which locks all files down giving a few days to pay a ransom before deleting everything (obviously catastrophic to any business). Well you can easily imagine the damage this can cause to a company or organisation. Take a look at the NHS, thousands of files were have been encrypted by the attackers, this instantly

The power of social for your business!! Social Media is a very powerful tool in our world today, since its introduction in 2004, Facebook alone has done nothing but go from strength to strength. At its heart, it allows for friends to stay connected, chat and organize etc.  As a business, it’s easy to see through all that and realise what the potential could be, having a free marketing and advertising tool. Social sites such as Facebook, twitter, reddit etc. Can help boost the profile of your company and brand and allow you to advertise to potential customers.   But how can I use it? Every business is different, and as a result every company needs to look at their demographic to know how best they should utilise social media. Take our company and its Facebook page as an example (Tonic Solutions) it allows us to give

So Why Have Them As covered in our previous article (The Importance of Password Security) password security is fundamentally important, especially when protecting sensitive information. In a business environment, its easy to get bogged down passwords as everything has them, login areas for staff, restricted files, admin areas, login on to your computer etc. The easiest and most secure way is to use a password manager. The simplest reason for having them is to make it much easier for you to keep everything safe without having to remember multiple passwords, why remember 20 when you can just remember one. So, as an example, lets say you needed a password to access 25 different pieces of software, ideally, you want 25 different passwords. The worst thing you can do is use the same password for all of them as it would be make it